Maximizing Customer Growth and Retention with Community
In an effort to scale customer care in order to support high growth, Jama Software launched a customer community with the goals of creating a searchable knowledge base accessible 24/7, supporting product releases, and deflecting support tickets.
Join Higher Logic and Jama Software on July 18 at 2PM ET for a case study presentation on how customer success leaders should prioritize an online community for better customer contributions, feedback, product adoption, and advocacy.
Technical Support Manager
Sr. Manager of Strategic Services