Maximizing Customer Growth and Retention with Community


In an effort to scale customer care in order to support high growth, Jama Software launched a customer community with the goals of creating a searchable knowledge base accessible 24/7, supporting product releases, and deflecting support tickets.

Join Higher Logic and Jama Software on July 18 at 2PM ET for a case study presentation on how customer success leaders should prioritize an online community for better customer contributions, feedback, product adoption, and advocacy.

Presenters: 

chloe-elliot-jama-software-presenter


Chloe Elliott
Community Manager
Jama Software


kristina-king-jama-software-presenter
Kristina King
Technical Support Manager
Jama Software


jenny-taylor-higher-logic-presenter
Jenny Taylor
Sr. Manager of Strategic Services
Higher Logic

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