Higher Logic - All Together

The Community Roundtable and Higher Logic presented highlights from The State of Community Management 2017, during this webinar event that took place on Thursday June 8, 2017.

Rachel Happe, Co-founder and Principal of The Community Roundtable and Ted McEnroe, TheCR’s Director of Research and Training, presented the findings of the 8th annual exploration of community management that was recently released.

During this presentation, they answered questions about the best practices that emerged from this year’s survey of more than 300 online communities from a wide spectrum of organizations and businesses. 

The webinar covered:

  • A discussion of community value and ROI
  • What’s new for community management in 2017 - and what’s next
  • Insights into year-over-year budget, staffing and value trends

Please fill out the form to the right to watch the recording.


Watch the Recording