A human-focused approach is essential for success. Top organizations embraced that concept long ago, they were able to continue connecting their customers and members to each other and to vital information without skipping a beat, even in light of the COVID-19 crisis. This wakeup call made it clear that it’s essential for every organization to make digital connection and engagement a reality for their members, customers, and employees.

Join us to hear from Heather McNair, one of the first Chief Community Officers and expert in digital engagement, for strategies on how your organization can empower the transformation. Heather will share how to:

  • Build an engagement mindset into your organization
  • Learn from organizations that are using communities to support their members right now
  • Embrace this time as an opportunity to strengthen your future engagement

Presented By

Heather McNair
Chief Community Officer
Higher Logic

 

Watch the Recording