Request a Demo →

This webinar presents key findings from the study, "Online Communities: How to Improve the Customer Experience and Boost Financial Success," by the Aberdeen Group and Higher Logic.

Aberdeen research shows that using a Best-in-Class strategy for online communities makes all the difference in turning customers into advocates and reducing support costs. Join this webinar to learn: 

  • The business value of online communities 
  • Top obstacles to building and managing online communities 
  • Key building blocks helping firms achieve Best-in-Class results 
  • Real-life success stories


This webinar event happened on April 19th, 2018. Simply fill out the form to watch the recording on-demand. 

The webinar expands upon key findings and takes a closer look at the data collected from a recent survey of firms with online communities.
Download your copy of the full study.


Presented by:


Get the Recording

© Copyright Higher Logic, LLC / sales@higherlogic.com / 1919 North Lynn Street, Suite 500, Arlington, VA 22209 / Privacy Policy

Omer Minkara
Vice President, Principal Analyst at Aberdeen Group

Andy Steggles
President and Co-Founder at Higher Logic