Welcome to the October 2015 edition of HUG Buzz, a bi-monthly customer service-focused e-newsletter developed to bring you the very best and latest information and tools you need to ensure your users are happy, engaged and informed.
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OCTOBER 2015
Volume 2, Issue 5
HUG Buzz - Product Enhancements
  The 6th Annual Super Forum is Next Week!  

The 6th Annual Super Forum is less than two weeks away!

Are you ready for the biggest community event of the year? We’ve got six reasons why you can’t miss all the new content and networking.

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HUG Buzz - HUG Resources
 

Now Available: 2015 Community Benchmarking Report

Now Available: 2015 Community Benchmarking Report

Our second annual report includes new research on benchmarks to measure community performance. Download your copy now.

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Make Your Member Communications More Effective

Make Your Member Communications More Effective

Looking to create or improve your member communications plan? Huggers share advice, templates and surveys for better planning.

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Download Our Voice of the Customer Handbook

Download Our Voice of the Customer Handbook

Learn more about how top-performing businesses use online communities to turn customer chatter and feedback into productive dialogue and organizational change.

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HUG Buzz - Product Enhancements
 

All Treats: No Tricks

Product Updates - All Treats, No Tricks

Our product team is hard at work for the most wonderful time of the year: Super Forum. See product updates on digests, search and more.

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Brand New Design Themes Available for Your Community

New Design Themes Available

Three new design themes are ready for free download and application on all Higher Logic sites. Read the details on how to inspire your creative side.

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New Mentoring Reports Now Available

Activity Sync Module Updates

Check out the latest Activity Sync brochure for updates to what’s written back to the community suite and how to leverage this powerful tool.

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HUG Buzz - Tip Corner
 

The Best Designs for Event Microsites

The Best Designs for Event Microsites

There’s no shortage of beautifully designed event microsites among our clients. See what Huggers are recommending as inspiring event sites.

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Spruce Up Your Community’s Staff Listing Page

Spruce Up Your Staff Pages

Time to take your outdated staff listing page to the next level? Read on for step-by-step advice on making sure your staff info and bios shine.

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Badge Designs For Your Community

Badge Designs For Your Community

Browse a selection of cool badges to inspire your community design, and refresh your badges for everything from activities to member status.

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Higher Logic Blog

Read Higher Logic's Blog

The Higher Logic Blog has grown remarkably – check out this valuable resource for anyone involved in online communities.

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HUG_BUZZ_Partner_Spotlight
 

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Informz and Higher Logic Partner on Email Marketing Integration

Higher Logic and Informz now offer an integration to easily automate email campaigns based on community activity. Learn more about how to drive engagement, increase community participation and maximize ROI.

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HUG Buzz - Upcoming Events
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Join Us for the 6th Annual Super Forum

Date: Wednesday, October 21 – Thursday, October 22, 8:00 am – 5:00 pm (ET)

Our 6th Annual Super Forum is next week! Join Higher Logic and community enthusiasts for the biggest community event of the year in Arlington, VA. The program is packed with 32+ breakout sessions, 5+ general sessions, and 12 CAE Credits.

RSVP Now

 
CMS & Engagement
 

CMS & Engagement

Date: Wednesday, November 11 - Thursday, November 12, 2015

Join us for our complimentary, in-person product training course crafted for clients in the implementation phase, those new to Higher Logic communities and those who may need some extra help taking user engagement to the next level.

Register Now

 
Higher Logic Learning Series
 

A Kick-Ass Community Manager Roundtable II

Date: Thursday, November 12th, 3:00 pm ET

Join us for our second annual community manager roundtable, with partner and moderator Ben Martin, CAE, Chief Engagement Officer for Online Community Results. Ben will ask the tough questions, our panel will provide the real answers. Discussion topics will include a compilation of trends and crowd-sourced questions.

RSVP Now

 
HUG Stats - September 2015

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