Welcome to the June 2015 edition of HUG Buzz, a bi-monthly customer service-focused e-newsletter developed to bring you the very best and latest information and tools you need to ensure your users are happy, engaged and informed.
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JUNE 2015
Volume 2, Issue 3
HUG Buzz - Product Enhancements
  Join Us for the 6th Annual Super Forum  

Join Us for the 6th Annual Super Forum

The Higher Logic Super Forum is back and bigger than ever! Join us for our 6th annual community conference in Arlington, VA. We’re amped up the program to include 25+ sessions and additional consulting time with the HL team. Take advantage of early-bird pricing, and register today to save $100.

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HUG Buzz - HUG Resources
 

Set Up Google Tag Manager For Your Community

Set Up Google Tag Manager For Your Community

GTM is a free tool that will help you add and update website tags without any coding. Improve your analytics and tracking and set it up today.

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Brand New Badges from HUG’s Designer’s Corner

Brand New Badges from HUG’s Designer’s Corner

Download the latest community badges to help reward and recognize your members’ contributions.

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Community Presentations to Use at Your Annual Conference

Community Presentations to Use at Your Annual Conference

Need to present your community site and its metrics to educate members? These sample presentations offer a variety of options for different audiences.

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The 2015 State of Community Management Report

The 2015 State of Community Management Report

The Community Roundtable and Higher Logic present this year’s annual report on actionable insights and analysis from over 200 communities surveyed.

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HUG Buzz - Product Enhancements
 

New Functionality Released for All Communities

New Functionality Released for All Communities

Several updates have been released/installed for all client communities, including enhancements for profiles, moderation, search and discussions.

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Getting Everyone Engaged with Website Accessibility

Getting Everyone Engaged with Website Accessibility

Higher Logic’s Product Manager Mark Eichler outlines the importance of making websites easy to use, responsive and engaging for every audience.

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Engagement Made Easy with Automation Rules

Engagement Made Easy with Automation Rules

Automation rules are the latest power tools for your community engagement projects. Start customizing your processes and onboarding.

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HUG Buzz - Tip Corner
 
 

Leveraging Twitter for Your Community

 

Leveraging Twitter for Your Community

Thinking of increasing your Twitter activity to keep the community conversation going? A few Huggers have great suggestions for engaging and tracking your best tweets.

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Survey Pop-Up Tools for Member Feedback

 

Survey Pop-Up Tools for Member Feedback

If you’re looking to implement any member surveys using a pop-up or lightbox approach, peruse the recent discussion on set-up options and tutorials here.

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HUG Buzz - Upcoming Events
Higher Logic Academy
 

CMS & Engagement

Date: Wednesday, June 24 — Thursday, June 25, 8:30 AM - 5:00 PM (ET)

Join us for our complimentary, in-person product training course crafted for clients in the implementation phase, those new to Higher Logic communities and those who may need some extra help taking user engagement to the next level.

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Higher Logic Learning Series: Prove Value with Analytics, Benchmarking and Engagement Reporting
 

Prove Value with Analytics, Benchmarking and Engagement Reporting

Date: Tuesday, June 30 at 2:00 PM (ET)

Join our President and Chief Customer Officer, Andy Steggles, as he presents the 2015 Community Benchmarking Report. Andy will walk through the results and cover new engagement metrics, trends and how the highest scoring organizations are growing their communities.

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HUG Stats - May 2015

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