Welcome to HUG Buzz, a bi-monthly customer-service-focused e-newsletter developed to bring you the very best and latest information and tools you need to ensure your users are happy, engaged and informed.
            
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November 2013
Volume 1, Issue 1
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Welcome to HUG Buzz, a bi-monthly customer-service-focused e-newsletter developed to bring you the very best and latest information and tools you need to ensure your users are happy, engaged and informed.

To read more about what we’re aiming to do with this newsletter – and to suggest topics of your own …

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We’re counting down the days until our fourth annual HUG Super Forum, which promises to be as lively – and enlightening – as ever. Attendees will enjoy a full two days of educational sessions led by experts, peer-to-peer idea-sharing, steel-proof tactics that can be easily implemented in their own communities … and much, much more.

And if you haven’t yet registered, there’s still time.

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HUG Buzz - Tip Corner
Higher Logic Engagement Success Kit
 

2013 Higher Logic Engagement Success Kit

Year-end is a great time to take a fresh look at your Connected Community!

And to help you get started, we created the 2013 Higher Logic Engagement Success Kit, an online toolkit created for organizations looking to build community and provide a platform for collaboration. The kit includes several volumes – each containing 10 quick tips that you can implement seamlessly in your community.

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Volume 1
The Engagement Tip Sheet

Position your members and staff to be community evangelists.

Volume 2
The Membership Tip Sheet

Members are the core of your existence. Use these tips to retain, rewnew and reward them. 

Volume 3
The Marketing Tip Sheet

Drive innovation by taking another look at marketing and communication tools.

 
HUG Buzz - HUG Resources
HUG Buzz - Multi-Display
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In a report released last year, Google spells out the obvious: we are living in a multi-screen world and “going mobile has become a business imperative.”

That means how organizations interact with their membership needs to evolve to keep pace with how members are using the devices available to them.

But how? And how can you ensure you are where your membership is? Just turn to HUG Resources to learn how Higher Logic clients have launched their mobile app to their members successfully!

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HUG Buzz - Product Enhancements
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What’s new with Connected Community? In short – a lot.

This fall, we rolled out several updates to the platform – many based on feedback from several users – that directly impact how you engage with your membership.

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HUG Buzz - Upcoming Events
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Register for our complimentary in person training focusing on product configuration and engagement strategies. Ideal for clients in implementation or for those new to Connected Community™.

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Join us virtually for our next SNAP! (Social Networking and Product Training) webinar on Mastering the New Moderation Tools. You can also check out the entire Winter 2014 schedule on HUG.

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