Welcome to the December edition of HUG Buzz, a bi-monthly customer-service-focused e-newsletter developed to bring you the very best and latest information and tools you need to ensure your users are happy, engaged and informed.
Not rendering correctly? View this email as a web page here.
HUGBUZZ Header  
December 2014
Volume 1, Issue 9
HUG Buzz - Product Enhancements
  A Year in the Life of a Community Manager  

A Year in the Life of a Community Manager

Make this year your time to shine as a community manager! Get away from the daily grind and jump into big-picture thinking. We’ve included all the advice you need for quarterly planning with a twist, from throwing post-conference parties to enacting game-changers for your organization.

readmore

HUG Buzz - Product Enhancements
 

Higher Logic Now Supports HTTPS

Higher Logic Now Supports HTTPS

Rest easy knowing your community sites are protected and secured. We’ve enhanced our platform to support HTTPS, which can provide extended security to all of your end users. Read our latest blog to learn more.

Read More

 
 

New Report: Replying by Email Data

New Report: Replying by Email Data

Our new Reply by Email functionality is off to a strong start. Take a look at the latest Message Origination report to see how many members are leveraging the new tools, and how emails send without the web/app.

Read More

 
HUG Buzz - HUG Resources
 

The Faces of Your Community eBook

The Faces of Your Community eBook

Get to know the faces behind the engaged communities in the world. Read with us and go beyond these community managers’ profiles, for this one-of-a-kind interview series.

Read More

 
 

Best Practices Mentoring Guide

Best Practices Mentoring Guide

FPA’s Laura Brook and Higher Logic produced this Best Practices guide for launching your mentoring program. Master every step to success, whether it’s defining a structure or recruiting your mentors.

Read More

 
 

Community ROI: Generating New Revenue Streams

Community ROI: Generating New Revenue Streams

Your community is a valuable asset for both member satisfaction and ROI, so think about how you can use advertising, vendors and events to help your organization flourish.

Read More

 
 

Changing Face of Volunteerism White Paper

The Changing Face of Volunteerism White Paper

Download this white paper by Higher Logic’s Andy Steggles and ASAE on what volunteerism and engagement means to the association community and its governance.

Read More

 
HUG Buzz - Tip Corner
 

HUG SuperForum Session Recordings

 
 

HUG Super Forum Recordings

 
 

Want to revisit some great sessions from this year’s Super Forum? All 21 session video recordings are now available and ready for your perusal.

 
 

Read More

 
 

HUG’s 2015 Mentor-Match Program

 
 

HUG's New Mentor-Match Program

 
 

Our HUG Mentor Match program is a unique online networking and career development tool. Find, connect and share experiences with others and expand your professional development.

 
 

Read More

 
HUG Buzz - Upcoming Events
Higher Logic Academy
 

Ask Us Anything: Automation Rules Open House (Session II)

Date: Tuesday, December 9, 2:00 PM - 3:00 PM (EDT)

Automation rules are a true game changer for Connected Community Admins. Join Higher Logic’s Rob Wenger and Mark Eichler as they cover the newly released automation rules functionality and answer your questions.

RSVP Now

 
Higher Logic - Learning Series
 

Make a Difference: Build Wildly Successful, Fierce Communities

Date: Thursday, December 11, 2:00 PM - 3:00 PM (EDT)

The holiday season is the perfect time to focus on giving back. Communities – online and off – succeed in giving back around the world. But it’s the fierce communities that are the most profitable and happy. We’ve invited community engagement expert, Sarah Robinson, of Fierce Loyalty, to the conversation. Sarah will share 10 secrets of wildly successful communities. Five lucky winners will receive a signed copy of Sarah’s #1 best-selling book: Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities.

RSVP Now

 
Higher Logic - SNAP Training
 

CMS & Engagement

Date: Wednesday, January 21 — Thursday, January 22, 8:30 AM - 5:00 PM (EDT)

Join us for our complimentary, in-person CMS training and engagement strategy sessions at Higher Logic’s Arlington, Virginia headquarters.

RSVP Now

 
HUG Stats

Copyright ©2014 Higher Logic, LLC. All Rights Reserved.
1501 Lee Highway, Suite 303 | Arlington  | VA | 22209 | (866) 670-1402

This email was sent to you at the following address: email.

Click here to unsubscribe from our mailing list.