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Six Separate Guides for Your Entire Leadership Team
Community Management Services Success Kit
Download the resources listed below to help your association build a complete and successful community. If you have any questions, just ask.
Creating a thriving community doesn’t happen overnight. The Higher Logic team understands the resources and processes that make a private online community successful. With our Community Management Services, the Higher Logic team will help your community meet your organizational goals and member needs:
- Bring experienced community management resources to help plan and grow your community
- Provide expertise in engagement strategies to accelerate participation in your community
- Monitor and report on community health and proactively adjust tactics as necessary
- Provide support to community members and staff
Unparalleled passion and best-practices philosophies for a thriving community
Taking an engineering community to the next level
Learn how SAE International decided to completely revamp its original online member community, with some help from Higher Logic’s Community Management Services. We chatted with Matt Creech, MBA, Director of Membership & Sections, to learn more about how SAE has seen better engagement and growth since the launch of its new community, Member Connection.
Case Study: SAE International
Build a knowledge base for members by using collaboration software to create community and enhance member value
The Regulatory Affairs Professionals Society (RAPS) believes in community. With a global member base, RAPS relies on its online community, RegEx, to stay connected with everyone, no matter their time zone.
Case Study: The Regulatory Affairs Professional Society (RAPS)
On Demand Webinar: Using Communities for Recruitment, Retention and Customer Service
Communities can serve a variety of customer and member needs. During this webinar, Jenny Taylor of the Higher Logic Community Management Team provides real world examples of how she and the team have helped clients to:
- Recruit new members using community-based strategies
- Retain members and keep them happy
- Deflect support cases by launching a customer community
Blog Posts
Our top blog posts from community managers
Nine Characteristics of Online Communities That Work
It may seem a little disheartening when you realize there's no silver bullet for community triumph. But fear not—although no two successful communities are the same, most successful communities do have a few things in common.
How to Engage Members Without Desk Jobs
Not everyone has a desk job and many professional communities come across this question. Whether it’s a community for mechanics, doctors or real estate agents, your job is to find some way of engaging them - on terms that work for them.
How to Create Engaging Online Discussions: 7 Tips for Community Managers
These seven tips for community managers will help you create more engagement and increase member retention in your online community.
Higher Logic has worked with over 1,000 clients to launch engaging and successful communities. We understand building a dynamic environment for members is more than installing software—community management is a constant process of relationship building.
Learn more about Higher Logic's Community Management Services! Sign up for a personalized one-on-one consultation with our representative.
